You'll receive an order confirmation once we've received your payment. Paying by bank transfer? You'll receive it straight away, with the details you need to pay.
- Check your spam folder.
- Paid by bank transfer and waiting for a payment confirmation? You'll receive it once your payment has been processed: this takes 1 to 3 working days. You do not need to send us proof of payment.
- You may have mistyped your email address. We cannot change it, but we can find your order. Send us the order date, amount, proof of payment and the correct email address through the contact form.
- Not sure whether your payment went through?