Important notice

Important Notice: Our returns center in Emmerich will be closed from December 23, 2024, to January 2, 2025! We recommend sending your return package well before or after this period to ensure that we can process your return promptly.

During the holiday season, the high volume of parcels may result in longer processing times than usual. We kindly ask for your patience and recommend waiting at least 10 business days before contacting us. This helps us ensure that all returns are processed smoothly.

Thank you for your understanding!