Cancel part of your order or change something?
Let us know through the contact form and enter your order number. We'll check what's still possible: removing just the product that is not in stock, choosing another product or dispatching what's in stock now. Read more about changing your order.
Cancel your entire order?
Let us know through the contact form and enter your order number. Prefer to do it yourself straight away? Read how to cancel using a form.
You'll usually receive your refund within 1 to 3 working days. You cannot withdraw from a purchase of products with an engraving or other personalisation.