The link in my shipping confirmation email does not work Log in here and check your order in your account overview. The order details also include a track & trace link. If the link does not work, please contact our customer service department. Related articles I have received my track & trace information but don't see an update I want to know the status of my order I did not receive an order confirmation I want to know how long it will take to deliver my order I have not yet received the refund for my return