Delivery

I want to know more about delivery options

• I want to know how long it will take to deliver my order
• I want to know what delivery options you offer
• How do I calculate the import costs for my return shipment?

There is a problem with delivery

• I have not received my package
• My package was returned to sender
• The parcel is delivered when I am not at home

There is a problem with the order I received

• A product is missing from my order
• I received the wrong product
• I received a broken/damaged product

There is a problem with the track and trace information

• The link in my shipping confirmation email does not work
• I have received my track & trace information but don't see an update
• I did not receive my track & trace information